Business Services Management (BSM)
The goals and objectives of Business Services Management (BSM) include an up-to-the-minute understanding of active Information Technology (IT) elements, how they relate to each other, and how the collective combinations are performing in support of essential business processes and activities. Optimally, this puts IT in a position of control for recognizing and measuring business value and prioritizing projects and actions according to business needs – true IT/business alignment. Case studies of successful BSM deployments have proven the operational and financial advantages that can be and have been achieved.For more .... See Vega's July Newsletter